Superior Deluxe Twin Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Hotel · Tokyo · Tokyo City Area
Shibuya Excel Hotel Tokyu
A 4-star high-rise hotel directly above Shibuya Station, offering convenient access to the city's most iconic crossing.
- Direct access to Shibuya Station
- Views over Shibuya Crossing from upper floors
- Non-smoking rooms with free Wi-Fi
8.8
Great
3662 reviews
Booking.com 8.8 · 3662 reviews
About
Shibuya Excel Hotel Tokyu
Shibuya Excel Hotel Tokyu sits within the Shibuya Mark City Building, about a 5-minute walk from Shibuya underground station. The 4-star hotel offers a currency exchange, vending machines, and a 24-hour reception, with paid airport shuttle service available.
The hotel's position above one of Tokyo's busiest hubs makes it a practical base for exploring the city. Rooms are non-smoking and include air conditioning, heating, and a flat-screen TV. Dining options include a restaurant, coffee shop, and bar/lounge, with breakfast served on the 25th floor.
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Unbeatable location above Shibuya Station — Directly connected to Shibuya Mark City, the hotel is steps from the station and the famous Shibuya Crossing, with shops and restaurants in the immediate area.
- High-floor views of the city and crossing — Rooms and even the lifts on upper floors offer views over Shibuya, with several room types named for the park or crossing view.
- Breakfast on the 25th floor — The hotel's restaurants on the 25th floor serve breakfast with a view, and the buffet is noted positively by guests.
- Friendly and accommodating staff — Guests consistently describe the staff as friendly, efficient, and going out of their way to help, from directions to personalized assistance.
–
Worth weighing
4 to weigh- Upper-floor rooms may come at a cost — While the location and views are excellent, some guests note that upgrades to larger rooms or better views require a paid upgrade.
- Breakfast may not match 4-star expectations — Although the breakfast is generally well received, one guest found it 'ok but not very luxurious' for the hotel's class.
- No gym on site — Guests looking to keep up their workout routine will need to find alternatives, as the hotel does not have a fitness center.
- Standard rooms may be compact — As is common in central Tokyo, standard rooms are functional but not spacious; larger options like the Superior Deluxe Twin are available for more room.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Excel Double Room Non-Smoking
- 1 Double bed
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Double Room Park View Non-Smoking
- 1 Double bed
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Corner Twin Room Scramble Crossing View Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Triple Room Non-Smoking
- 3 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Superior DoublePremier Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Single Room Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Double Room Non-Smoking
- 1 Double bed
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Twin Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Double Room Small Double Bed Park View Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Superior TwinCity view Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Excel Double Room Small Double Bed Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Quadruple Room Non-Smoking
- 4 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Excel Twin Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Lift
- Luggage storage
- Currency exchange
- Non-smoking rooms
- Rooms/ Facilities for disabled
Dining
- Restaurant
- Bar/ Lounge area
- Coffee shop
- Vending machines
- Room service
Services
- Laundry
- Dry cleaning
- Meeting/ Banquet facilities
- Fax/Photocopying
- Safe deposit box
- Paid airport shuttle
In-room
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Flat-screen TV
- Electric kettle
- Free toiletries
- Sitting area
- AM/FM alarm clock
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 3,662 reviews
Booking.com · 8.8 · 3662 reviews
8.8Verified guest“We requested the double room with four single beds, and it was ready when we arrived.”
8.8Verified guest“Everything was really good here; had an excellent weekend stay. The twin room was huge with a coffee table, fast Wi-Fi, and a safe. The beds were large, and the staff were super friendly and remarkably accommodating. The location was great with public parking nearby. Hakushu, where you can have lunch, is about a 10–15 minute walk from the hotel.”
8.8Verified guest“We got an incredibly nice breakfast included.”
8.8Verified guest“The location is undeniably great—it can't be more central in Shibuya. Too bad there was no gym. The breakfast was okay but not very luxurious. But you had a wonderful view from the 29th floor!”
8.8Verified guest“The view was awesome! The location is perfect. Two lifts also had a view of the world's most famous intersection.”
8.8Verified guest“The location: close to the train station, restaurants, and shops in the direct neighbourhood. Great breakfast on the 25th floor!”
04 — Location
Getting around Tokyo
The property sits in Tokyo.
Shibuya Crossing: One of Tokyo's most iconic intersections, the crossing is visible from the hotel's upper floors and just steps away at ground level.
Shibuya Station: The hotel sits directly above the station, making it easy to reach other parts of Tokyo via JR, subway, and private lines.
Dogenzaka: The hotel is located on this lively street, known for its restaurants, bars, and shops, with many dining options within walking distance.
Shibuya Mark City Building, 1-12-2, Dogenzaka, Shi, Tokyo, Tokyo City Area, 150-0043, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 342 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 11:00.
Is there parking available at the hotel?
Yes, the hotel offers parking. Public parking is also available nearby, as noted by guests.
Does the hotel allow pets?
No, pets are not allowed at Shibuya Excel Hotel Tokyu.
Does the hotel offer airport shuttle service?
Yes, there is a paid airport shuttle available for guests.
Are there non-smoking rooms?
Yes, all rooms listed are non-smoking.
Does the hotel have a gym?
No, the hotel does not have a gym on site, as noted in guest reviews.
The bottom line
For travelers who want to be in the heart of Shibuya, this hotel delivers on location and views, with reliable comfort and a helpful staff. Trade-offs like the lack of a gym and the compact size of standard rooms are typical for the area, but the convenience is hard to beat.
8.8Best for first-time visitors to Tokyo who prioritize being at the center of the action.
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